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TERMS

THIS IS A WHOLESALE WEBSITE ONLY - WE DO NOT SELL DIRECT TO PUBLIC.

YOU MUST BE A RETAILER OR JEWELLERY OR ACCESSORY BUSINESS TO TRADE WITH US.

Order Process

Customers must have a registered and legitimate Australian Business Number to trade with us.

  1. Shop On-line. Place an order directly by adding items into your shopping cart.
  2. Download the online order form here - fill in the form and fax it to Fashion In House on +61 2 9411 4013. Your order will be processed manually via one of our salespersons.
  3. Place an order directly with Sales Representatives - you can make an appointment to see our products in person and place an order directly with one of our sales persons.Please contact 02 9410 2513 to make an appointment now.
  4. See us at trade shows! Fashion In House will be exhibiting at all major gift, fashion and accessories trade shows. An invite will be sent out via mail or emails to our online registered wholesale members prior to the show.

Note that all orders will have to be paid full before goods despatch.

Payment Options

  1. Cash On Delivery
  2. Cheque or Money Order Please make the order or cheque to: Fashion In House Pty Ltd  and send the payment to PO Box 1209 Chatswood NSW 2067 Australia
  3. Direct Bank Deposit - please contact Fashion In House for bank deposit details.
  4. Credit Cards - Visa or MasterCard

Price

  • All prices listed on this website are WHOLESALE price only.
  • All prices listed are BEFORE any given discounts, excluding the "Clearance Sale" items.
  • All prices are quoted in Australian dollars and GST exclusive.
  • Products and prices are monthly revised and updated without notice.
  • Prices were last updated in June 2009.

Freight and Postage

  • If stocks are available, please allow 7-14 business days for delivery.
  • Postage and Handling Fee (Within Australia) is AU$10+GST.
  • Postage and Handling Fee (International) is $20+GST.
  • Orders will be shipped via Courier or Australia Registered Post with insurance covered.
  • Please note NO responsibility will be taken for any customs, duty, taxes or other charges with bringing orders into overseas countries.

Cancellation

Due to the cost of operations, a cancellation fee will be charged if a notice is not received within 7 days of the order is placed. Cancellation fee is calculated at 10% of total ordered value. A cancellation notice can be submitted by phone, fax or email. We advised our customers to confirm the orders before completing transactions.

Returns and Online Conditions of Sale

We will happily exchange an item or issue a credit note if your purchase does not meet your expectations and only under the following conditions:

  • NO REFUND NOR EXCHANGE FOR SALES ITEMS.
  • Return of goods must be claimed within 7 days of delivery to you.
  • A valid receipt (original or copy) must be enclosed for all returns.
  • Goods for exchange must be in 'as sold' condition, unused and unaltered. Goods should be returned by registered post at the customer's expense.
  • Items for return will need to be protectively packaged when being sent to us.
  • No goods return or exchange will be applied for Sales items.
  • No refund is available. Size and Measurement
  • All product sizes indicated on this website are for reference only.
  • As each product is individually hand-crafted, size may vary in same style of products.
  • All products are measured in millimeter (mm) and based on maximum length and width, e.g., Length mm x Width mm.

We reserve the right

  • To cancel any order, at which time we will immediately notify you of this by e-mail or phone, using the e-mail address or numbers you have provided to us.
  • We will refund any money paid using your original payment method.
  • All orders are subject to availability of stock.
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